Skip to content

Frequently Asked Questions

Will ClearSynergy® bleach out towels, bedding, clothing, or hair?
No, it won't!
Why Isn't ClearSynergy® working for me?
Typically this is because you're not using enough ClearSynergy®. Because ClearSynergy® is so gentle, it's safe to experiment with using more product each time you pump it into your hand or use it more frequently throughout the day.
What is your satisfaction guarantee?
Try ClearSynergy® for 30 days. If you are still not satisfied, please contact us to return the bottles and obtain a refund.
How can I contact you?
Please use the form at Contact Us to reach out.
How do I track my order?
You will receive an email with a tracking number once the order has shipped.
Where do you ship?
USA and Worldwide. Outside of USA you will be charged any applicable VAT or customs fees.
What are your shipping rates?
Shipping will be calculated for you at checkout. Please allow 3-5 business days for delivery in the USA.
What is your refund policy?
Our refund and returns policy lasts 30 days. If more than 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund or exchange will be processed, and a credit will automatically be applied to your original method of payment within a few days. Please use the form at Contact Us if you have any questions.
Privacy Policy
PRIVACY POLICY DISCLOSURE REGARDING COLLECTION AND USE OF PERSONAL INFORMATION----Thank you for visiting the ClearSynergy® Website. SRL Enterprises LLC (SRL Enterprises LLC and all of its parents, subsidiaries and affiliates shall be collectively referred to herein as the “Company”) maintains a website at http://www.clearsynergyacne.com/ (collectively, including all content available through the ClearSynergyAcne.com domain name, the “Site”) for your information. This notice explains our online information collection and use practices, and the choices you can make about the way we use and share such information. It is important that you take the time to read and understand this policy so that you can appreciate how we use your personally identifiable information (defined below). REMEMBER IF YOU VISIT THE SITE, PURCHASE PRODUCTS, LEAVE COMMENTS, OR ENTER ANY CONTEST, SWEEPSTAKES OR OTHER PROMOTION WE MAY OFFER FROM TIME TO TIME, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY (“Privacy Policy”). THIS PRIVACY POLICY MIGHT CHANGE, SO PLEASE REVIEW IT FROM TIME TO TIME. Please reference our Terms of Use provided on the Site for all terms otherwise not defined in this Privacy Policy.
SECTION 1 - WHAT INFORMATION DO WE COLLECT? When you purchase something from our online store, as part of the buying and selling process we collect the personally identifiable information (“PII”) you give us such as your name, address, age, gender, date of birth, address, telephone number and email address. We also may collect certain non-PII (i.e. generic information that does not identify you personally) when you visit any of our web pages, such as the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider.When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.Email marketing: By selecting the “subscribe to our newsletter” check-box at check-out, you grant us permission to send you emails about our store, new products, promotional information and other updates. You may opt-out from this subscription at any time by sending an email with that request to us at support@clearsynergyacne.com.
SECTION 2 - HOW WE USE AND DISCLOSE THE INFORMATION. You do not have to provide PII in order to access or use the Site. However, in order to make purchases, you have to furnish us with PII through the Site. We will only collect such information through the Site only when you provide it to us voluntarily. We will use the PII you provide online for the purpose(s) you have submitted. This may include:-Responding To Your Inquiries and Fulfilling Your Requests. We may use your PII to respond to your inquiries to us and to fulfill your requests and orders. -Communicating With You About Products And Promotions. Subject to your right to opt out, we may use your PII to send you information about specials, new products and promotions, and other items that may be of interest to you. -Personalizing Your Website Experience. We may use your PII to personalize your experience on the Site, for example, by presenting products and offers that we believe may be of particular interest to you. -Sending Administrative Emails. From time to time, we may use your PII to send you emails (a) to confirm your registration with the Site, (b) to confirm a transaction through the Site, (c) to inform you that we have received and/or to confirm your PII, (d) to provide you with information regarding the Site, promotions or our product offerings, or (e) to inform you of changes to this Privacy Policy, our Terms of Use, or our other terms, conditions, or policies ("Administrative Emails"). Because this information may be critical to your continued use of the Site, you may not opt out of receiving Administrative Emails.If you want us to stop using the PII you provided, please contact us at support@clearsynergyacne.com.
SECTION 3 - HOW WE SHARE YOUR PII. We will not share the PII you provide except (a) if it is for the purpose(s) you provided it; (b) with your consent; (c) as may be required by law or as we think necessary to protect our company or others from injury (e.g. in response to a court order or subpoena, in response to a law enforcement agency request or when we believe that someone is causing (or about to cause) injury to or interference with the rights or property of another); (d) with other persons or companies with whom we contract to carry out internal site operations or our business activities (for example, sending out a product or a promotional item that you have requested on the Site); and/or (e) notifying you when we make changes to one of our agreements or this Privacy Policy.We will seek to obtain your consent at the place where the information is collected either by an "opt-in" or "opt-out" method, or by other means (such as sending you an e-mail). We do not consider any companies that are within our "family" of companies to be "third parties" for purposes of this Privacy Policy. Thus, we may also share PII provided to us by you with our parents, subsidiaries, affiliates and other companies which have relationships with us, including third party processors and licensing relationships. Any of these companies may use and further share this information in the same ways we do. However, if we pass on PII to a family company, we require that it protect such information in a manner that is consistent with this Privacy Policy. If you want us to stop sharing your PII among our family of companies, please contact us at support@clearsynergyacne.com.Additionally, with your consent, we may share certain information of the PII you provide online with companies not affiliated with us (i.e. third party companies). If you want us to stop sharing your PII with these companies, please contact us at support@clearsynergyacne.com. If you consent to receiving communications from non-affiliated companies, you may need to communicate with them directly if you later decide that you no longer wish to receive their communications or if you wish to change any data you provided online. In this instance, any changes or amendments to your PII must be given directly to each company who communicates with you as these changes, amendments and/or deletions will not be exchanged between us and non-affiliated companies.If we do share PII to a non-affiliated company, to the extent practical, we request that they protect such information in a manner that is consistent with this Privacy Policy. Such third party companies are not under our control, however, so we cannot guarantee how these non-affiliated companies will use your PII.
SECTION 4 - USE AND DISCLOSURE OF ANONYMOUS INFORMATION. We sometimes use the non-PII that we collect to improve the design and content of our Site and to enable us to personalize your online experience. We also may use this information in the aggregate to analyze how our Site is used, as well as to offer you products, programs or services. Sometimes we share aggregate information with others, including affiliated companies and non-affiliated companies.
SECTION 5 - CONSENT. How do you get my consent? When you provide us with PII to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting the PII and using it for that specific reason only.If we ask for your PII for a secondary reason, like marketing, we will ask you directly for your express consent and provide you with a way to opt out.How do I withdraw my consent?If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your PII or non-PII information, at any time, by contacting us at support@clearsynergyacne.com.
SECTION 6 - SHOPIFY. Our store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.Your data is stored through Shopify's data storage, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall. For more information, please visit Shopify at shopify.com.Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. If you choose to subscribe to our Automatic Renewal Program (“ARP”), Shopify will store your purchase transaction information for the duration of your subscription. Upon cancellation or termination of your subscription, your purchase transaction information will be deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.For more insight, you may also want to read Shopify's Terms of Service (http://www.shopify.com/lega/terms) or Privacy Statement (http://www.shopify.com/legal/privacy).
SECTION 7 - COLLECTION OF INFORMATION BY OTHERS. Our Site may contain links to other sites whose practices may be different than ours. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Site's Terms of Use. You should check the other sites' privacy policies since we have no control over information that is submitted to or collected by them.We may offer information or services that are sponsored by or co-sponsored with non-affiliated companies. Based on our agreements with them, these third parties may obtain personally identifiable information that site visitors voluntarily submit. We have no control over the use of this information by these companies.SECTION 8 - SECURITYTo protect your PII, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.If you provide us with your credit card information, the information is encrypted using secure, socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.Please remember that you are ultimately responsible for maintaining the secrecy of your user name, passwords and/or any account information. You are not permitted to disclose your username and password to any other person. If you have reason to believe that your interaction with the Site is no longer secure (for example, if you feel that the security of your username or password has been compromised), you must immediately notify us of the problem by contacting us at support@clearsynergyacne.com.
SECTION 9 - COOKIES, PIXEL TAGS AND CLICKSTREAM DATA. Here is a list of some of the cookies that we may use. We've listed them here so you that you can choose if you want to opt-out of cookies or not.1) _session_id, unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc). 2) _shopify_visit, no data held, Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits. 3) _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. 4) cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. 5) _secure_session_id, unique token, sessional. 6) storefront_digest, unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access.We and our Service Providers may also use “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some website pages and HTML-formatted email messages to, among other things, compile aggregate statistics about website usage and response rates. A Pixel Tag is an electronic image, often a single pixel (1x1), that is ordinarily not visible to website visitors and may be associated with cookies on visitors hard drives. Pixel Tags allow us and our Service Providers to count users who have visited certain pages of the Site, to deliver customized services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when the email has been opened.As you use the internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the website from which you linked to the website. We may use clickstream data as a form of non-PII to anonymously determine how much time visitors spend on each page of the Site, how visitors navigate throughout the Site and how we may tailor our webpages to better meet the needs of visitors. This information will only be used to improve our Site. Any collection or use of clickstream data will be anonymous and aggregated.
SECTION 10 - AGE OF CONSENT. By using this Site, you represent that you are at least 18 years of age, or that you are at least 18 years of age and you have given us consent to allow any of your minor dependents to use this Site. You also affirm that you are over the age of 13, as the Site is not intended for children under the age of 13. If you are under 13 years of age, then please do not use the Site.If you have concerns about our Site or the offers or information, wish to find out if your child has provided PII, or wish to remove your child's PII, please contact us at support@clearsynergyacne.com. Our Site will not knowingly accept PII from anyone under 13 years old. If you believe that your child under 13 has gained access to our Site without your permission, you may contact us at support@clearsynergyacne.com.
SECTION 11 - CHANGES TO THIS PRIVACY POLICY. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION. If you would like to: access, correct, amend or delete any PII we have about you, register a complaint, or simply want more information contact us at support@clearsynergyacne.com.
Terms of Use
TERMS OF USE----Welcome to the ClearSynergy® Website. SRL Enterprises LLC (SRL Enterprises LLC and all of its parents, subsidiaries and affiliates shall be collectively referred to herein as the “Company”) maintains a web-based platform at http://www.clearsynergyacne.com/ (collectively, including all Content available through the ClearSynergyAcne.com domain name, the “Site”) for your information. Your use of ClearSynergy® is conditioned on and subject to your agreement to the following Terms of Use and Privacy Policy (the “Terms of Use” and “Privacy Policy”).You may use the Site for lawful purposes only. Please read these Terms of Use carefully. Your access to and use of the Site is subject to and governed by the Terms of Use set forth below. These Terms of Use apply to all users of the Site, including users who are also contributors of content, information, and other materials or services on the Site. If you do not agree to the Terms of Use, please do not make any use of the Site. The content of this Site is provided for general informational purposes only and is not intended as, nor should it be considered a substitute for, professional medical advice. Do not use the information on this Site for diagnosing or treating any medical or health condition. If you have or suspect you have a medical problem, promptly contact your professional healthcare provider.1. Your AcceptanceBY USING AND/OR VISITING THE SITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTAND, AND CONSENT AND AGREE TO BOTH THESE TERMS OF USE AND OF OUR PRIVACY POLICY (the “Privacy Policy,” WHICH ARE PUBLISHED AT WWW.CLEARSYNERGY.COM/PRIVACY AND WHICH ARE INCORPORATED BY REFERENCE.The Company reserves the right to change, modify, add to, or otherwise alter these Terms of Use at any time, or to impose new conditions, change or discontinue any aspect or feature of the Site including, but not limited to, adding fees and charges for use, or changing content, hours of availability or equipment needed for access or use at any time and without notice to you. Such changes, modifications, additions or deletions shall be effective immediately upon their posting on the Site. You agree to review the Terms of Use periodically to be aware of such revisions. Any use of the Site by you after the posting of such changes, modifications, additions or deletions shall be deemed to constitute acceptance by you of such changes, modifications, additions or deletions.If you do not agree to any of these terms, then please do not use the Site.2. Website Access A. The Company hereby grants you permission to use the Site as set forth in these Terms of Use, provided that: (i) your use of the Site as permitted is solely for your personal use; (ii) you will not copy or distribute any part of the Site in any medium without the Company's prior written authorization; (iii) you will not alter or modify any part of the Site other than as may be reasonably necessary to use the Site for its intended purpose; and (iv) you will otherwise comply with the Terms of Use. B. You will be required to register with the Site in order to purchase products. You acknowledge that your profile, including without limitation your profile photo, may be viewed by other users of the Site. Any information you choose to display on your profile may be viewed by other members of the Site and may be used to send you unsolicited messages. The Company is not responsible for any personally identifiable information (“PII”) you choose to share within your profile. C. When creating your account and profile, you must provide accurate and complete information. The Company may refuse to allow you to create an account using a user name or email address that belongs to or is already being used by another person; that may be construed as impersonating another person; that violates the intellectual property or other rights of any person; that is offensive; or that the Company otherwise rejects for any other reason in its sole discretion. You are responsible for maintaining the confidentiality of any password you may use to access the Site, and you agree not to transfer your password or user name, or lend or otherwise transfer your use of or access to the Site, to any third party. You are solely responsible for the activity that occurs on your account. You may never use another's account without permission. You must notify the Company immediately of any breach of security or unauthorized use of your account. Although the Company will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of the Company or others due to such unauthorized use.D. You agree not to use or launch any automated system, including without limitation, “robots,” “spiders,” “offline readers,” etc., that access the Site in a manner that sends more request messages to the Company servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. Notwithstanding the foregoing, the Company grants the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. The Company reserves the right to revoke these exceptions either generally or in specific cases. You agree not to collect or harvest any PII, including account names, from the Site, nor to use the communication systems provided by the Site for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Site with respect to their User Submissions (defined below).3. Rules of ConductAs a condition to your continued use of the Site, you agree that you will not use the Site for any purpose that is unlawful or prohibited by these Terms of Use. In the access or use of the Site, you shall comply with these Terms of Use and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content (defined below) or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms of Use, if you default negligently or willfully in any of the obligations set forth in these Terms of Use, you shall be liable for all the losses and damages that this may cause to the Company, our affiliates, partners or licensors.By way of example, and not limitation, you agree not to:A. Post, transmit, or otherwise make available through or in connection with your use of the Site: i. Any information or materials that are or may be, or the posting, transmission or use of which is or may be: (a) threatening, harassing, degrading, hateful or intimidating; (b) defamatory or libelous; (c) fraudulent or tortious; (d) obscene, indecent, pornographic or otherwise objectionable; or (e) protected by copyright, trademark, trade secret, right of publicity or privacy or any other proprietary right. ii. Any material that would give rise to criminal or civil liability; that encourages conduct that constitutes a criminal offense; or that encourages or provides instructional information about illegal activities or activities such as “hacking,” “cracking,” or “phreaking.” iii. Any virus, worm, Trojan horse, Easter egg, time bomb, spyware, or other computer code, file, or program that is harmful or invasive or that may or is intended to damage, hijack, disable, interfere with, or disrupt the operation of, or monitor the use of, any hardware, software or equipment. iv. Any unsolicited or unauthorized advertisements, promotional material, “junk mail,” “spam,” “chain letter,” “pyramid scheme” or investment opportunity, or any other form of solicitation that is not expressly approved in writing by the Company in advance. v. Any PII of another individual, without the prior consent of such individual. vi. Any material, non-public information about a company, without the proper authorization to do so.B. Use the Site for any fraudulent or unlawful purpose.C. Use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others, including without limitation others' privacy rights or rights of publicity, or to harvest or collect information about users of the Site.E. Impersonate any person or entity, including without limitation any representative of the Company; falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site; or express or imply that the Company endorses any statement you make.F. Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks.G. Restrict or inhibit any other person from using the Site(including without limitation by hacking or defacing any portion of the Site).H. Use the Site to advertise or offer to sell or buy any goods or services for any business purpose without the Company's express prior written consent.I. Reproduce, duplicate, copy, sell, resell, link to or otherwise exploit for any commercial purposes, any portion of, use of, or access to, the Site.J. Modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site.K. Remove any copyright, trademark or other proprietary rights notice from the Site or materials originating from the Site.L. Frame or mirror any part of the Site.M. Create a database by downloading and storing Site content.N. Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or in any way gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without the Company's express prior written consent.4. Intellectual Property RightsA. All information and content available on the Site and its “look and feel,” except all User Submissions (as defined below), including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio/video clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is the property of the Company, its affiliates, partners or licensors, and is protected by United States and international laws, including laws governing copyrights and trademarks. The reproduction and use of any of these by you is prohibited unless specific permission is provided on the Site or otherwise. Any unauthorized use may violate copyright laws, trademark laws, privacy and publicity laws, and/or communications regulations and statutes of the United States and foreign laws and international conventions.B. The trademarks, service marks, logos, and other indicia, including the Company (collectively the “Trademarks”) which appear on the Site are registered and unregistered trademarks of the Company and others. Nothing contained on the Site should be construed as granting, by implication or otherwise, any right, license or title to any of the Trademarks without the advance written permission of the Company or such third party as may be appropriate. All rights are expressly reserved and retained by the Company. Your misuse of any of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms of Use, is strictly prohibited. You are also advised that the Company will aggressively enforce its intellectual property rights to the fullest extent of the law.C. The Site is provided “AS IS” for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. The Company reserves all rights not expressly granted in and to the Site and the Content. You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Site for any commercial purposes. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the Site or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Site or the Content therein. The Company does not make any representations or warranties, whether express or implied, regarding or relating to the Site or any associated hardware or software, including the content or operations of either.5. User SubmissionsA. All inquiries, feedback, suggestions, ideas or other information you provide the Company (collectively, “Submissions”) will be treated as non-proprietary and non-confidential. By transmitting or posting any Submission, you hereby grant the Company full ownership of the Submission as if the Company had created, developed and posted the Submission for its own purposes. The Company reserves the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the Submission in any way as its sees fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Submission within or in connection with our products or services. You also acknowledge that your Submission will not be returned and the Company may use your Submission, and any ideas, concepts or know how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify the Company for all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission.The Site permits the submission of content or communications submitted by you and/or other users (“User Submissions”) and the hosting, sharing, and/or publishing of such User Submissions. You understand that whether or not such User Submissions are published, the Company does not guarantee any confidentiality with respect to any submissions. The Company may not be able to review all Submissions or User Submissions and nothing herein requires the Company to use, review or distribute Submissions or User Submissions.B. You shall be solely responsible for your own User Submissions and the consequences of posting or publishing them. In connection with User Submissions, you affirm, represent, and/or warrant that: (i) you own or have the necessary licenses, rights, consents, and permissions to use and authorize the Company to use all patent, trademark, trade secret, copyright or other proprietary rights in and to any and all User Submissions to enable inclusion and use of the User Submissions in the manner contemplated by the Site and these Terms of Use; and (ii) you have the written consent, release, and/or permission of each and every identifiable individual person in the User Submission to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of the User Submissions in the manner contemplated by the Site and these Terms of Use.C. By submitting the User Submissions to the Company, you hereby grant the Company a worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Submissions in connection with the Site and the Company's (and its successor's) business, including without limitation for promoting and redistributing part or all of the Site (and derivative works thereof) in any media formats and through any media channels. You also grant each user of the Site a non-exclusive license to access your User Submissions through the Site, and to use, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of the Site and under these Terms of Use. The foregoing license granted by you terminates once you or we remove or delete a User Submission from the Site.D. You agree that you will not: (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant the Company all of the license rights granted herein, including sampled music; (ii) publish falsehoods or misrepresentations that could damage the Company or any third party; (iii) submit material that is unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; (iv) post advertisements or solicitations of business: (v) impersonate another person.E. The Company does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and the Company expressly disclaims any and all liability in connection with User Submissions. The Company does not knowingly permit infringement of intellectual property rights on its Website, and the Company will remove all Content and User Submissions if properly notified that such Content or User Submission infringes on another's intellectual property rights. The Company reserves the right to remove Content and User Submissions without prior notice. The Company may also terminate a User's access to its Site, if a User is determined to be a repeat infringer. A repeat infringer is a User who has been notified of infringing activity more than two times and/or has had a User Submission removed from the Website more than twice. The Company also reserves the right to decide whether Content or a User Submission is appropriate and complies with these Terms of Use for violations other than copyright infringement and violations of intellectual property law, such as, but not limited to, pornography, obscene or defamatory material, or excessive length. The Company may remove such User Submissions and/or terminate a User's access for uploading such material in violation of these Terms of Use at any time, without prior notice and at its sole discretion.F. The Company does not control the messages, information or files delivered as User generated content. You understand and agree that the Company does not and has no obligation to monitor the User generated content.G. Both the Company and you reserve the right at all times to disclose any information posted by you or any other user as necessary to satisfy any law, regulation or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in the Company's sole discretion are objectionable or in violation of these Terms of Use.H. You should be aware that any User Submissions that includes PII that you submit can be read, collected, or used by other users of the forums, and could be used to send you unsolicited messages. The Company is not responsible for the PII you choose to submit in these forums. To request removal of your User Submission including PII , contact us at support@clearsynergyacne.com.I. If you are a copyright owner or an agent thereof and believe that any User Submission or other content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing the Company's Copyright Agent with the following information in writing: i. A signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; ii. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; iii. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material; iv. Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail; v. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and vi. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.The Company's designated Copyright Agent to receive notifications of claimed infringement is: Randy M. Friedberg, Esq., White and Williams LLP, 7 Times Square, Suite 2900, New York, New York, 10036; email: friedbergr@whiteandwilliams.com. Only DMCA notices should go to the Copyright Agent. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. The Company suggests that you consult your legal advisor before filing a notice. Please be aware that there are penalties for false claims under the DMCA. Any other feedback, comments, requests for technical support, and other communications should be directed to the Company's customer service through support@clearsynergyacne.com. You acknowledge that if you fail to comply with all of the requirements of this Section (F), your DMCA notice may not be valid.J. You understand that when using the Site, you may exposed to User Submissions from a variety of sources, and that the Company is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against the Company with respect thereto, and agree to indemnify and hold the Company, its Owners/Operators, affiliates, and/or licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the Site.K. The Company reserves the right to discontinue any aspect of the Site at any time, with or without notice.6. Links to Third Party WebsitesFor your convenience, the Site may contain links to the websites of third parties on which you may be able to obtain information or content. Except as otherwise noted, such third party websites, and such information, content and software are provided by companies which are not affiliated with and independent of the Company. The Company does not endorse or make any representations or warranties concerning such websites, and may have not reviewed such content or software. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, the Company cannot censor or edit the content of any third-party site. Therefore, the Company makes no representation as to the accuracy or any other aspect of the information contained in or on such websites, sources or servers, nor does the Company necessarily endorse such websites or sources. Your linking to or from any off-Site pages or other websites is at your own risk. By using the Site, you expressly relieve the Company from any and all liability arising from your use of any third-party website. Accordingly, the Company encourages you to be aware when you leave the Site platform and to read the Terms of Use and privacy policy of each other website that you visit.7. Product Information, Pricing and Customer Orders FulfillmentThe prices displayed on the Site are quoted in U.S. Dollars and are effective and valid only in the United States. The Company does not warrant that product descriptions are accurate, complete, reliable, current, or error-free, or that product packaging depicted on the Site will match the actual product that you receive. If a product described on the Site is not as described when you receive it, your sole remedy is to return it to the Company in an unused and undamaged condition in accordance with the Company's return policy, located in the Frequently Asked Questions (“FAQs”) section of the Site.The Company reserves the right to discontinue or change product specifications and pricing at its sole discretion and without prior notice to you. While the Company aims to ensure accurate, error-free pricing, it reserves the right to change or rescind any offer to correct any errors, inaccuracies or omissions. This includes changes/corrections after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If the Company discovers an error has occurred after your credit card has been charged and cancellation of that order has occurred as a result of the error, your credit card will be refunded the full amount of that order. The Company further reserves the right to modify, suspend, discontinue or terminate any and all promotions, offers, or sales due to circumstances that may limit or otherwise restrict its ability to fulfill an order including, but not limited to: (i) technical, hardware or miscellaneous software malfunctions; viruses; network or electronic malfunctions of any kind; and (ii) any human error that may occur regarding pricing, promotions, offers or sales.Your order is expressly conditioned on acceptance of the Terms of Use. Payment must be received by the Company's Third Party Processor (the “Third Party Processor”) prior to the order being accepted and executed. In the event certain PII is incorrect or missing, the Company may request additional PII in order to fulfill your order.Wholesale orders in any form or manner and such sales are strictly prohibited. If the Company discovers that an order has been made with the intent to resell items offered on the Site, or that an order has been made with the intent to engage in fraudulent activities of any kind, the Company reserves the right to immediately cancel the order, suspend or terminate the corresponding account, and pursue any and all legal remedies available to the Company under applicable law.With the exception of limited-time promotional offers that may include free shipping and handling, the Company will add applicable shipping and handling fees to an order. Unless otherwise mentioned, the Company will use commercially reasonable efforts to ship products within a reasonable time after receipt of a properly completed order. Although the Company may provide estimated delivery or shipment timeframes or dates, it is understood that those are good-faith estimates and may be subject to change. Product availability may be limited and particular products may not be available for immediate delivery, in which case the products will be delivered when they become available.If your order is delayed, the Company will use reasonable good faith efforts to contact you. If the Company cannot contact you or you no longer wish to receive the item, the Company will cancel the order and promptly refund the amount tendered, and will do so within 3 business days if made using third-party credit card, such as a Visa or MasterCard. The Company shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery. All items purchased from the Site are delivered to shipment carriers. The risk of loss and title for such items pass to you upon delivery to the carrier. Orders may be rejected where the stated delivery address is outside the United States.Orders will include the appropriate state and local taxes as required by law.In ordering products via the Site you agree to provide only true, accurate, current, and complete payment information. By placing an order, you represent and warrant that you will only provide payment information which is yours or for which you are authorized to provide. The Company shall have the right to cancel your order and/or to suspend or terminate your account if it has grounds to believe that you have provided inaccurate, not current, fraudulent, or incomplete payment information to the Company's Third Party Processor, or for any other reason that the Company, in its sole discretion, deem appropriate. You agree that your placement of an electronic order on the Site is sufficient to satisfy any applicable Statute of Frauds, and no further writing is required.8. Automatic Renewal TermsIf you are placing an order online as part of the Company's Automatic Renewal Program (“ARP”), your participation will remain in effect until it is cancelled. The Company may, in its sole discretion, terminate your participation in the program at any time without prior notice to you.IF YOU SUBSCRIBE TO THE COMPANY'S ARP YOU HAVE PROVIDED IT WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH PAYMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH SUCCESSIVE SHIPMENT OF PRODUCT OR, IF ELECTED BY YOU AT THE TIME OF ENROLLMENT, IN MONTHLY INSTALLMENTS ON APPROXIMATELY THE SAME DATE EACH MONTH, AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO THE COMPANY AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT. THE COMPANY USES THE THIRD PARTY PROCESSOR TO PROCESS EACH AUTOMATIC PAYMENT. IF YOU WISH TO CANCEL YOUR PARTICIPATION IN THE COMPANY'S ARP, YOU MAY DO SO AT ANY TIME BY EMAILING THE COMPANY AT SUPPORT@CLEARSYNERGYACNE.COM.You are obligated to provide current, complete, and accurate information for your billing account. You are responsible for promptly updating all information to keep your billing account current, complete, and accurate (e.g., change in billing address, credit card number, or credit card expiration date). The Company must be promptly notify if your credit card information is cancelled or is no longer valid (e.g., loss or theft). Changes to such information can be made by emailing the Company at support@clearsynergyacne.com. The Company will then transfer all financial information to the Third Party Processor to process each automatic payment.9. Warranty Disclaimer and Limitation of LiabilityYOU EXPRESSLY ACKNOWLEDGE THAT USE OF THE SITE IS AT YOUR SOLE RISK. NEITHER THE COMPANY NOR ITS PARENT OR AFFILIATED COMPANIES NOR ANY OF THEIR RESPECTIVE OFFICERS, EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS (COLLECTIVELY THE “CLEARSYNERGY® PARTIES”) WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE OR ANYTHING ON THE SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION OR SERVICE PROVIDED THROUGH THE SITE. YOU SPECIFICALLY ACKNOWLEDGE THAT THE COMPANY IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU. THE SITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. YOU SPECIFICALLY ACKNOWLEDGE THAT THE COMPANY IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.IN NO EVENT WILL THE COMPANY, THE CLEARSYNERGY® PARTIES, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE SITE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE. YOU HEREBY ACKNOWLEDGE THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SITE.IN ADDITION TO THE TERMS SET FORTH ABOVE NEITHER, THE COMPANY, NOR THE CLEARSYNERGY® PARTIES SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN THE SITE, INCLUDING, WITHOUT LIMITATION, PRICING OR AVAILABILITY INFORMATION, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO YOU, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, PUNITIVE OR CONSEQUENTIAL DAMAGES AND THE AGGREGATE, TOTAL LIABILITY OF THE CLEARSYNERGY® PARTIES TO YOU OR ANY END USER FOR ALL DAMAGES, INJURY, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) ARISING FROM OR RELATING TO THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE SITE SHALL BE LIMITED TO PROVEN DIRECT DAMAGES IN AN AMOUNT NOT TO EXCEED ONE HUNDRED DOLLARS ($100).SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN LIABILITY OR WARRANTIES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. In such jurisdictions, the Company's liability is limited to the greatest extent permitted by law. You should check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.You hereby acknowledge that the provisions of this section shall apply to all content on the Site. The Company neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the Site, nor for any posting made on the Site by anyone other than authorized Company representatives acting in their official capacities. Under no circumstances will the Company be liable for any loss or damage caused by your reliance on information obtained through the content on the Site. You are responsible for evaluating the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the Site.The Company strongly advises you to seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to health, financial or lifestyle information, opinion, advice or other content.The Company does not endorse, warrant or guarantee any third party products or services offered through the Site and will not be a party to or in any way monitor any transaction between users and third party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. The Company makes products or services available on the Site without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.10. IndemnityYou agree to defend, indemnify and hold harmless the Company, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to reasonable attorney's fees) arising from: (i) your use of and access to the Site; (ii) your violation of any term of these Terms of Use; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your User Submissions caused damage to a third party. This defense and indemnification obligation will survive these Terms of Use and your use of the Site.11. Ability to Accept Terms of UseIt is our and your intent that these Terms of Use constitute a binding and enforceable agreement between us. Therefore, you affirm that you are more than 18 years of age and consenting on behalf of yourself and on behalf of any minor children for whom you are the parent or guardian, or an emancipated minor, or are possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use. Children under 18 must not use ClearSynergy® until a parent or legal guardian has accepted these Terms of Use and Privacy Policy on their behalf. In any case, you affirm that you are over the age of 13, as the Site is not intended for children under 13. If you are under 13 years of age, then please do not use the Site without the consent of your parent or guardian.12. Privacy Policy and FilteringThe Company knows that the privacy of your personal information is important to you. Therefore, the Company has established a Privacy Policy governing the use of this information, which is located at www.ClearSynergy.com/privacy and is part of these Terms of Use .Pursuant to 47 U.S.C. Section 230(d), as amended, we hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors.13. California Civil Code Section 1789.3 ComplianceCalifornians have rights to the following information pursuant to California Civil Code Section 1789 is located at http://law.onecle.com/california/civil/1789.html. Currently there are no charges to the consumer for use of the Site, other than, if applicable, any products or services purchased therein and any applicable taxes, shipping fees, and other charges associated with such purchases. The Company reserves the right to change its pricing. Please feel free to contact the Company to resolve a complaint regarding any aspect of our service by writing to the address here. Upon your request, you may have these Terms of Use sent to you by e-mail. The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in California may be contacted in writing at 400 R. Street, Suite 3090, Sacramento, CA 95814 or by calling 1-800-952-5210.14. AssignmentThese Terms of Use, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by the Company without restriction.15. Intended For United States Residents Only.The Company controls and operates the Company from its offices located in the State of Florida, U.S.A., and the Site is not intended to subject the Company to the laws or jurisdiction of any state, country or territory other than those of the United States. Unless otherwise specified, materials made available through the Site are presented solely for the purpose of providing services and promoting products available in the United States. The Company makes no representation or warranty that any Site, in whole or in part, or any products, services, or materials made available through the Site, are appropriate or available for use in other locations. Those who choose to access the Site from other locations do so on their own initiative and at their own risk and are responsible for compliance with local laws, rules and regulations, if and to the extent local laws, rules or regulations are applicable.16. Opt-Out.You may opt-out from receiving unsolicited communication from the Company at any time by sending an email with that request to the Company at support@clearsynergyacne.com.17. TestimonialsThe Company posts user testimonials on the Site which may contain PII. We obtain the User's consent via email prior to posting the testimonial. To request removal of your PII from a testimonial, contact us at support@clearsynergyacne.com.18. GeneralYou agree that: (i) the Site shall be deemed solely based in Florida; and (ii) the Site shall be deemed a passive website that does not give rise to personal jurisdiction over the Company, either specific or general, in jurisdictions other than Florida. These Terms of Use shall be governed by the internal substantive laws of the State of Florida, without respect to its conflict of laws principles. Any claim or dispute between you and the Company that arises in whole or in part from the Site shall be decided exclusively by a court of competent jurisdiction located in Orlando, Florida. These Terms of Use, together with the Privacy Notice above and any other legal notices published by the Company on the Site, shall constitute the entire agreement between you and the Company concerning the Site. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of this these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and the Company's failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision. The Company reserves the right to amend these Terms of Use at any time and without prior notice, and it is your responsibility to review these Terms of Use for any changes. Your use of the Site following any amendment of these Terms of Use will signify your assent to and acceptance of its revised terms. These Terms of Use are effective until terminated by the Company. You agree that The Company, at its sole discretion, may terminate your access to or use of the Site, at any time and for any reason with or without prior notice. Upon any such termination, your right to use the Site will immediately cease. The Company may immediately deactivate and/or delete any user name and/or password used by or provided to you, and all related information and files associated therewith, and/or bar any further access to such information or files. You agree that The Company shall not be liable to you or any third party for any termination of your access to the Site or to any such information or files, and shall not be required to make such information or files available to you after any such termination. The Company reserves the right to takes all steps necessary or appropriate to enforce and/or verify compliance with the Terms of Use. YOU AND THE COMPANY AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.If you have any questions regarding these Terms of Use, please contact us at support@clearsynergyacne.comCopyright ©2017 SRL Enterprises LLC . All rights reserved. The Site is the property of SRL Enterprises LLC and is protected by United States and international copyright, trademark, and other applicable laws. This includes the content, appearance, and design of the Site, as well as the trademarks, product names, graphics, logos, service names, slogans, colors, and designs. ----